dr.althea
Dr. Althea Pure Grinding Cleansing Balm
Dr. Althea Pure Grinding Cleansing Balm
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Pure Grinding Cleansing Balm, formulated with 14 essential ingredients, offers a gentle cleansing experience for sensitive skin. Its hygienic grinding mechanism allows for convenient and precise portion control without concerns of deterioration. The balm’s strong cleansing effect effortlessly removes sunscreen, makeup, and waterproof products, minimizing heaviness and oiliness. Enriched with Camellia Sinensis Seed Oil and Vitis Vinifera (Grape) Seed Oil, it leaves the skin moisturized and rejuvenated. Infused with Madecassoside and Centella Extract, the formula soothes sensitive and acne-prone skin, reducing redness and irritation.
How to use:
1. Turn the product in a clockwise direction to take an appropriate amount.
2.. Massage gently in a rolling motion on the skin to dissolve makeup, then gradually add a bit of water to emulsify.
3. Rinse thoroughly with lukewarm water
Shipping
Shipping
We understand that fast and reliable shipping is essential to a positive shopping experience. Our shipping policy is designed to ensure that your order arrives promptly and in perfect condition.
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Processing Time: All orders are processed within 1-3 business days, excluding weekends and holidays.
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Shipping Methods: We offer standard and expedited shipping options, including ground, 2-day, and overnight delivery. The shipping method you choose will determine the delivery time and cost.
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Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping method you choose. For orders over a certain amount, we offer free standard shipping within the continental United States.
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Delivery Time: Delivery times will vary depending on your location and the shipping method you choose. Most standard shipments are delivered within 5-7 business days, while expedited shipments are delivered within 2-3 business days.
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Tracking: Once your order has shipped, you will receive a tracking number via email. You can track your package at any time by visiting the carrier's website.
We are committed to providing you with fast and reliable shipping. If you have any questions or concerns, please contact our customer service team for assistance.
Return policy
Return policy
At Jam K Beauty, the health and safety of our customers and employees is our top priority. Due to the ongoing COVID-19 pandemic, we have suspended our return policy. However, we are still committed to providing you with high-quality products and exceptional customer service.
If you receive a damaged product, we are happy to offer an exchange with proof of damaged product. Simply contact our customer service team within 14 days of receipt, at jamkbeauty@gmail.com, and we will assist you in the exchange process.
We apologize for any inconvenience this may cause and appreciate your understanding during these challenging times. If you have any questions or concerns, please don't hesitate to reach out to us. Thank you for your support.
